Telephone Courtesy & Customer Service /
Give employees effective telephone skills and you will see what a powerful business tool the phone can be.
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主要作者: | Finch,Lloyd |
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格式: | 圖書 |
語言: | 英语 |
出版: |
Thomson Place, Boston, Miami :
Crisp Publications, Thomson Course Technology,
©2000.
|
版: | 3rd Edition. |
叢編: | A Fifty-Minute Series Book
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