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Telephone Courtesy & Customer Service /

Give employees effective telephone skills and you will see what a powerful business tool the phone can be.

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Bibliografske podrobnosti
Glavni avtor:	Finch,Lloyd
Format:	Knjiga
Jezik:	angleščina
Izdano:	Thomson Place, Boston, Miami : Crisp Publications, Thomson Course Technology, ©2000.
Izdaja:	3rd Edition.
Serija:	A Fifty-Minute Series Book
Teme:	Communication Consumer Behavior Consumer satisfaction Customer services
Oznake:	Označite Brez oznak, prvi označite!

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