A DEMATEL-based analysis of logistics determinants in online retail

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A DEMATEL-based analysis of logistics determinants in online retail

Goal: The objective of this study is to perform the analysis of the logistical determinants for the purchase of a product online through the DEMATEL methodology. Design/methodology/approach: The factors that drive a customer to make a purchase online have become competitive and make it so that the...

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Bibliographic Details
Main Authors:	Nicollas Luiz Schweitzer de Souza Schweitzer, Marina Bouzon, Diego de Castro Fettermann, Enzo Morosini Frazzon
Format:	Article
Language:	English
Published:	Associação Brasileira de Engenharia de Produção (ABEPRO) 2025-07-01
Series:	Brazilian Journal of Operations & Production Management
Subjects:	E-commerce Logistics Dematel Online Retail Logistic
Online Access:	https://bjopm.org.br/bjopm/article/view/2345
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