Comparative Analysis of Several Models for Churning Customer Prediction

Customer churn prediction is critical for financial institutions to retain clients and optimize resource allocation. It is less expensive to keep current clients than to find new ones. There lots of research in this field, but their performance is often limited by data imbalance issues. This study c...

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Bibliographic Details
Main Author: Tan Zhaoyuan
Format: Article
Language:English
Published: EDP Sciences 2025-01-01
Series:SHS Web of Conferences
Online Access:https://www.shs-conferences.org/articles/shsconf/pdf/2025/09/shsconf_icdde2025_02013.pdf
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