The Influence of TQM on Organizational Commitment, Organizational Citizenship Behaviours, and Individual Performance
The main aim of this research is to analyze if the adoption of Total Quality Management (TQM) principles is really associated with more favor-able attitudes from collaborators in organiza-tions, specifcally in Higher Education. Empirical data were collected through a questionnaire ap-plied to 82 fac...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Babes-Bolyai University, Cluj-Napoca
2014-12-01
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| Series: | Transylvanian Review of Administrative Sciences |
| Subjects: | |
| Online Access: | https://rtsa.ro/tras/index.php/tras/article/view/416 |
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