Research on Customer Churn Prediction Using Machine Learning Models

The percentage of consumers or subscribers that discontinue using a product or service within a given time frame is known as the “churn rate.” Hence, using machine learning models to estimate the number of possible churn consumers is crucial for businesses to retain customers and enhance profitabili...

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Bibliographic Details
Main Author: Jia Xiaolei
Format: Article
Language:English
Published: EDP Sciences 2025-01-01
Series:SHS Web of Conferences
Online Access:https://www.shs-conferences.org/articles/shsconf/pdf/2025/09/shsconf_icdde2025_02010.pdf
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