The Loyalty of Travel Agency Clients. An Empirical Study
The article presents a client loyalty model which may be used in the process of managing an optimum portfolio of clients by means of identifying and selecting key clients of a tourist enterprise. There are also described results of the author’s own research allowing us to identify the key factors d...
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Format: | Article |
Language: | English |
Published: |
Akademia Zamojska
2018-12-01
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Series: | Barometr Regionalny |
Subjects: | |
Online Access: | https://czaz.akademiazamojska.edu.pl/index.php/br/article/view/351 |
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