The Loyalty of Travel Agency Clients. An Empirical Study

The article presents a client loyalty model which may be used in the process of managing an optimum portfolio of clients by means of identifying and selecting key clients of a tourist enterprise. There are also described results of the author’s own research allowing us to identify the key factors d...

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Bibliographic Details
Main Author: Izabela Michalska-Dudek
Format: Article
Language:English
Published: Akademia Zamojska 2018-12-01
Series:Barometr Regionalny
Subjects:
Online Access:https://czaz.akademiazamojska.edu.pl/index.php/br/article/view/351
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