Service quality assessment in IT projects based on aggregate indicators
Objectives. Due to the need for prompt and rational assessment of service quality within the framework of complex IT projects, including infrastructure servicing and maintenance, which often involve a large number of identical or similar iterations, it becomes necessary to develop novel analysis met...
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| Main Authors: | , |
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| Format: | Article |
| Language: | Russian |
| Published: |
MIREA - Russian Technological University
2024-10-01
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| Series: | Российский технологический журнал |
| Subjects: | |
| Online Access: | https://www.rtj-mirea.ru/jour/article/view/984 |
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