Alva, G., & Caceres, M. (2025). Human Characteristics in Chatbots Cause an Impact on Customer Experience in The Banking Sector. Universidad Alberto Hurtado.
Chicago Style (17th ed.) CitationAlva, Gonzalo, and Martin Caceres. Human Characteristics in Chatbots Cause an Impact on Customer Experience in The Banking Sector. Universidad Alberto Hurtado, 2025.
MLA (9th ed.) CitationAlva, Gonzalo, and Martin Caceres. Human Characteristics in Chatbots Cause an Impact on Customer Experience in The Banking Sector. Universidad Alberto Hurtado, 2025.
Warning: These citations may not always be 100% accurate.