Educational service quality as a predictor of academic satisfaction perception among university students in Ecuador

Educational service quality as a predictor of academic satisfaction perception among university students in Ecuador

Introduction: The quality of the educational service aims to satisfy the interests and expectations of students. Objective: It evaluated the quality of the educational service as a predictor of the perception of academic satisfaction in students at an Ecuadorian university, using the SERVQUAL ins...

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Bibliographic Details
Main Authors: Roberto Almeida, Gabriela Requena, Patricio Núñez
Format: Article
Language:English
Published: Instituto Politécnico de Viseu 2025-06-01
Series:Millenium
Subjects:
principal component analysis; educational satisfaction; service quality parameters
Online Access:https://revistas.rcaap.pt/millenium/article/view/40352
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