Exploring Local Managers’ Motivations to Seek Problem-Solving in Response to Citizens’ Feedback Signals on Service Quality

<p>Performance management has become a global trend in government reform movements. Previous studies have emphasized performance feedback, referring to the fact that local governments have adopted numerous performance practices to enhance local service performance. Accordingly, while many stud...

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Bibliographic Details
Main Authors: Heontae Shin, Youngmin Oh
Format: Article
Language:English
Published: Babes-Bolyai University, Cluj-Napoca 2022-10-01
Series:Transylvanian Review of Administrative Sciences
Subjects:
Online Access:https://rtsa.ro/tras/index.php/tras/article/view/705
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