Repetitive Expressions in Chatbots and Consumer Psychology

This study empirically investigates how repetitive expressions in chatbot conversational responses influence consumer psychology. Focusing on the chatbot’s repetitive expressions in response to user inputs, two types of repetition were defined: Copy expressions and Paraphrase expressions. We then an...

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Bibliographic Details
Main Author: Kosho Sen
Format: Article
Language:Japanese
Published: Japan Marketing Academy 2025-07-01
Series:Maketingu rebyu
Subjects:
Online Access:https://www.jstage.jst.go.jp/article/marketingreview/6/2/6_2025.013/_html/-char/en
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