E-Service Quality and E-Trust to E-Satisfaction in Services via the PLN Mobile Application at ULP Pangkalpinang
Society's dependence on energy has resulted in an increase in society's need for and use of energy. This causes an increase in demand for superior products or services that can effectively meet consumer needs and expectations. This research aims to determine the influence of E-Trust and E-...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
LPPM Universitas Mohammad Husni Thamrin
2025-03-01
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| Series: | Jurnal Teknologi Informatika & Komputer |
| Online Access: | https://journal.thamrin.ac.id/index.php/jtik/article/view/2523 |
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