Information management technologies in customer service management

Introduction. Information flows in the digital economy are becoming a new type of assets of the organization. Information management solves two important tasks in the management of an organization: on the one hand, it coordinates information flow management activities, and on the other hand, it prom...

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Bibliographic Details
Main Authors: A. N. Aleksakhin, S. A. Aleksakhina, M. A. Shoshin, V. A. Shumeiko
Format: Article
Language:Russian
Published: North Caucasus Federal University 2025-05-01
Series:Вестник Северо-Кавказского федерального университета
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Online Access:https://vestnikskfu.elpub.ru/jour/article/view/2931
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