Balanced Scorecard: Performance Measurement Of University Mediated By Student Loyalty
This study aims to find empirical evidence of a Balanced Scorecard (BSC) to enhance university performance with student loyalty as a mediating variable. This research employs a quantitative method, and data is collected through questionnaires distributed to 118 students at Indonesia Mandiri Universi...
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Main Author: | Novi Rukhviyanti |
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Format: | Article |
Language: | English |
Published: |
Universitas Tarumanagara
2025-06-01
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Series: | Jurnal Manajemen |
Subjects: | |
Online Access: | https://ecojoin.org/index.php/EJM/article/view/2694 |
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