The quality assessment of information service of readers by librarians

The paper examines relationships of the quality estimation of the reference-information service for readers by librarians with professional motivation. Study results are based on the questionnaire survey of 199 employees of the public libraries network in Saint Petersburg. The study has been done in...

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Bibliographic Details
Main Author: E. V. Avramova
Format: Article
Language:Russian
Published: Siberian Branch of the Russian Academy of Science, State Public Scientific Technological Library 2015-03-01
Series:Библиосфера
Subjects:
Online Access:https://www.bibliosphere.ru/jour/article/view/1143
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