Human-Robot Interaction: The Hospitality Experience of Young People in Hotels that Use Robots

The past years have brought an accelerated use of robots in the hospitality industry to perform several tasks (i.e., front-desk, cleaning, and check-in, among others). In addition to advantages such as better productivity or lower labour shortages, the use of robots in hotels can enhance the tour...

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Bibliographic Details
Main Authors: Andreea Fortuna Șchiopu, Ana Mihaela Pădurean, Ana-Maria Nica, Valentin Toader, Remus Ion Hornoiu, Maria Cordente Rodriguez
Format: Article
Language:English
Published: Editura ASE 2024-11-01
Series:Amfiteatru Economic
Subjects:
Online Access:https://www.amfiteatrueconomic.ro/temp/Article_3359.pdf
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