Service management strategy and leadership in service businesses

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Bibliographic Details
Main Author:	Normann, Richard, 1943-
Format:	Book
Language:	English
Published:	Chichester [West Sussex] New York Wiley c1984
Subjects:	Service industries > Management
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Matheson Library

Holdings details from Matheson Library
Call Number:	658 N849s
Copy 038504 On Shelf