Winning ways : achieving zero-defect service /

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Winning ways : achieving zero-defect service /

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書目詳細資料
主要作者:	Horovitz, Jacques
格式:	圖書
語言:	英语
出版:	Cambridge, Mass. : Productivity Press, c1990.
主題:	Customer services
標簽:	添加標簽沒有標簽, 成為第一個標記此記錄!

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