लोड हो रहा है…
Winning ways : achieving zero-defect service /
में बचाया:
| मुख्य लेखक: | |
|---|---|
| स्वरूप: | पुस्तक |
| भाषा: | अंग्रेज़ी |
| प्रकाशित: |
Cambridge, Mass. :
Productivity Press,
c1990.
|
| विषय: | |
| टैग: |
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|
MARC
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| 090 | 0 | |b 658.812/H816w | |
| 100 | 1 | 0 | |a Horovitz, Jacques. |
| 245 | 1 | 0 | |a Winning ways : |b achieving zero-defect service / |c Jacques Horovitz. |
| 260 | 0 | |a Cambridge, Mass. : |b Productivity Press, |c c1990. | |
| 300 | |a xxii, 143 p. : |b ill. | ||
| 500 | |a Translation of: La qualite de service. | ||
| 650 | 0 | |a Customer services | |
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