Creating a world class quality organization : 10 essentials for business success /

Lignende værker

• Making quality work : a leadership guide for the results-driven manager/
  af: Labovitz, George
  Udgivet: (1993)
• Know your customer : new approaches to customer value and satisfaction /
  af: Woodruff, Robert B.
  Udgivet: (1996)
• Telephone Courtesy & Customer Service /
  af: Finch,Lloyd
  Udgivet: (2000)
• The job satisfaction of non-professional library staff /
  af: Russell, N.J
  Udgivet: (1986)
• Consumers and transnational corporations /
  af: Wheelwright, E. L.
  Udgivet: (1982)