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  1. 1
    After industrial society? the emerging self-service economy

    After industrial society? the emerging self-service economy by Gershuny, Jonathan

    Published 1978
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  2. 2
    Applications of quality control in the service industries /

    Applications of quality control in the service industries / by Rosander, A. C. (Arlyn Custer), 1903-

    Published 1985
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  3. 3
    Complete guide to accounting and financial methods and controls for service businesses /

    Complete guide to accounting and financial methods and controls for service businesses / by Glickman, Richard. 1927-

    Published 1979
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  4. 4
    Delivering quality service : balancing customer perceptions and expectations /

    Delivering quality service : balancing customer perceptions and expectations / by Zeithaml, Valarie A.

    Published 1990
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  5. 5
    Field service management

    Field service management by Stone, Merlin, 1948-

    Published 1985
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  6. 6
    Financial and accounting handbook for service industries

    Financial and accounting handbook for service industries by Solomon, Jerome

    Published 1981
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  7. 7
    How to set up and run a typing service

    How to set up and run a typing service by Goodrich, Donna Clark

    Published 1983
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  8. 8
    Location strategies for retail and service firms /

    Location strategies for retail and service firms / by Ghosh, Avijit

    Published 1987
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  9. 9
    Management and analysis of service operations /

    Management and analysis of service operations / by Browne, Jimmie

    Published 1984
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  10. 10
    Managing in the service economy

    Managing in the service economy by Heskett, James I.

    Published 1986
    Book

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  11. 11
    Measuring and enhancing the productivity of service and government organizations

    Measuring and enhancing the productivity of service and government organizations by Mundel, Marvin Everett, 1916-

    Published 1975
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  12. 12
    Operations management in service industries and the public sector text and cases

    Operations management in service industries and the public sector text and cases

    Published 1985
    Book

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  13. 13
    Productivity growth in secondary industry in Papua New Guinea over the period 1960-1973 /

    Productivity growth in secondary industry in Papua New Guinea over the period 1960-1973 / by Dixon, R.

    Published 1974
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  14. 14
    Quality assurance in service organizations /

    Quality assurance in service organizations / by DiPrimio, Anthony

    Published 1987
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  15. 15
    Quality circles in service industries : comprehensive guidelines for increased productivity and efficiency /

    Quality circles in service industries : comprehensive guidelines for increased productivity and efficiency / by Ingle, Sud

    Published 1983
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  16. 16
    The service edge : 101 companies that profit from customer care /

    The service edge : 101 companies that profit from customer care / by Zemke, Ron

    Published 1989
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  17. 17
    Service industries : growth and location /

    Service industries : growth and location / by Daniels, Peter

    Published 1982
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  18. 18
    Service management : operating decisions /

    Service management : operating decisions / by Collier, David A.

    Published 1987
    Book

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  19. 19
    Service management strategy and leadership in service businesses

    Service management strategy and leadership in service businesses by Normann, Richard, 1943-

    Published 1984
    Book

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  20. 20
    Service operations management : improving service delivery /

    Service operations management : improving service delivery / by Johnston, Robert, 1953-, Clark, Graham

    Published 2005
    Book

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