Telephone Courtesy & Customer Service /

Give employees effective telephone skills and you will see what a powerful business tool the phone can be.

Saved in:
Bibliographic Details
Main Author: Finch,Lloyd
Format: Book
Language:English
Published: Thomson Place, Boston, Miami : Crisp Publications, Thomson Course Technology, ©2000.
Edition:3rd Edition.
Series:A Fifty-Minute Series Book
Subjects:
Communication
Consumer Behavior
Consumer satisfaction
Customer services
Tags: Add Tag
No Tags, Be the first to tag this record!

MARC

LEADER 00000nam a2200000 i 4500
001 ml2025152696
003 PUMLC
005 20250522141121.0
008 250522s2000 -usa||||r|||| 00| 0 eng d
020 |a 9781560525776 ( paperback) 
040 |6 PUMLC  |a PUMLC  |b eng  |c PUMLC  |d PUMLC 
082 |a 658.812 
100 |a Finch,Lloyd 
245 |a Telephone Courtesy & Customer Service /  |c Lloyd Finch. 
246 |a Telephone courtesy and customer service. 
250 |a 3rd Edition. 
260 |a Thomson Place, Boston, Miami :  |b Crisp Publications, Thomson Course Technology,  |c ©2000. 
300 |a vi, 104 pages :  |b illustration ;  |c 26 cm. 
490 |a A Fifty-Minute Series Book 
520 |a Give employees effective telephone skills and you will see what a powerful business tool the phone can be. 
650 |9 3488  |a Communication 
650 |9 3489  |a Consumer Behavior 
650 |9 3490  |a Consumer satisfaction 
650 |9 3491  |a Customer services 
942 |2 ddc  |n 0  |c BK 
952 |0 0  |1 0  |2 ddc  |4 0  |6 658_812000000000000_F492  |7 0  |8 MN  |9 113880  |a ML015  |b ML015  |c ML015  |d 2025-05-22  |l 1  |o 658.812 F492  |p 152696  |r 2025-06-04 08:43:54  |s 2025-05-22  |w 2025-05-22  |y BK 
999 |c 185842  |d 185842 

Similar Items