Telephone Courtesy & Customer Service /

Give employees effective telephone skills and you will see what a powerful business tool the phone can be.

I tiakina i:
Ngā taipitopito rārangi puna kōrero
Kaituhi matua: Finch,Lloyd
Hōputu: Pukapuka
Reo:Ingarihi
I whakaputaina: Thomson Place, Boston, Miami : Crisp Publications, Thomson Course Technology, ©2000.
Putanga:3rd Edition.
Rangatū:A Fifty-Minute Series Book
Ngā marau:
Communication
Consumer Behavior
Consumer satisfaction
Customer services
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Whakaahuatanga
Whakarāpopototanga:Give employees effective telephone skills and you will see what a powerful business tool the phone can be.
Whakaahuatanga ōkiko:vi, 104 pages : illustration ; 26 cm.
ISBN:9781560525776 ( paperback)

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