Responding to the call / Annie Facchinetti.

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Bibliographic Details
Main Author: Facchinetti, Annie (Author)
Format: Book
Language:English
Subjects:
Call centers > Customer services.
Telephone in business.
Telephone > Etiquette.
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Description
Item Description:Includes index.
Physical Description:vii, 179 pages ; 25 cm.
Bibliography:Bibliography page 169.
ISBN:0864582862

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