The Influence of Interpersonal Communication and Service Quality on Library Satisfaction at Universitas Negeri Medan

Background: This research uses an effective understanding of interpersonal communication and finds out what influences library users to visit the library at Universitas Negeri Medan. Objective: The purpose of this study was to analyze the effect of interpersonal communication and service quality on...

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Bibliographic Details
Main Authors: Afriadi Amin, Abdul Karim Batubara, Muslih Fathurrahman, Hanny Chairany Suyono, Mayranda Adellia, Wilda Afriyani
Format: Article
Language:English
Published: Universitas Diponegoro 2025-06-01
Series:Lentera Pustaka: Jurnal Kajian Ilmu Perpustakaan, Informasi dan Kearsipan
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Online Access:https://ejournal.undip.ac.id/index.php/lpustaka/article/view/69895
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