Sentiment Analysis of User Reviews of the KitaLulus Application on Google Play Store using the Support Vector Machine (SVM) Algorithm

Sentiment Analysis of User Reviews of the KitaLulus Application on Google Play Store using the Support Vector Machine (SVM) Algorithm

The advancement of digital technology has driven the increasing use of job search applications such as KitaLulus. User reviews on the Google Play Store serve as a crucial source for evaluating service quality and user satisfaction. This study aims to analyze user sentiment toward the KitaLulus appli...

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Bibliographic Details
Main Authors: Ahmad Syaifudin Agil Rafsanjani, Diana Laily Fithri, Supriyono Supriyono
Format: Article
Language:Indonesian
Published: Islamic University of Indragiri 2025-09-01
Series:Sistemasi: Jurnal Sistem Informasi
Subjects:
sentiment analysis
kitalulus
support vector machine
smote
tf-idf
Online Access:https://sistemasi.ftik.unisi.ac.id/index.php/stmsi/article/view/5519
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