Facilitator and Barrier to Health Information System Use from Health Professionals Perspective: A Scoping Review

Nur Yuliasih,1 Qisty A Khoiry,1 Sofa D Alfian,1– 3 Auliya A Suwantika,1– 3 Rizky Abdulah1,2 1Department of Pharmacology and Clinical Pharmacy, Faculty of Pharmacy, Universitas Padjadjaran, Jatinangor, Indonesia; 2Drug Utilization and Pharmacoepidemiology Research Group, Center of Excellence for Phar...

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Main Authors: Yuliasih N, Khoiry QA, Alfian SD, Suwantika AA, Abdulah R
Format: Article
Language:English
Published: Dove Medical Press 2025-07-01
Series:Journal of Multidisciplinary Healthcare
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Online Access:https://www.dovepress.com/facilitator-and-barrier-to-health-information-system-use-from-health-p-peer-reviewed-fulltext-article-JMDH
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author Yuliasih N
Khoiry QA
Alfian SD
Suwantika AA
Abdulah R
author_facet Yuliasih N
Khoiry QA
Alfian SD
Suwantika AA
Abdulah R
author_sort Yuliasih N
collection DOAJ
description Nur Yuliasih,1 Qisty A Khoiry,1 Sofa D Alfian,1– 3 Auliya A Suwantika,1– 3 Rizky Abdulah1,2 1Department of Pharmacology and Clinical Pharmacy, Faculty of Pharmacy, Universitas Padjadjaran, Jatinangor, Indonesia; 2Drug Utilization and Pharmacoepidemiology Research Group, Center of Excellence for Pharmaceutical Care Innovation, Universitas Padjadjaran, Jatinangor, Indonesia; 3Center for Health Technology Assessment, Universitas Padjadjaran, Jatinangor, IndonesiaCorrespondence: Sofa D Alfian, Department of Pharmacology and Clinical Pharmacy, Faculty of Pharmacy, Universitas Padjadjaran, Jl. Raya Jatinangor, KM 21, Jatinangor, Sumedang, Indonesia, Tel/Fax +62-022-7796200, Email sofa.alfian@unpad.ac.idObjective: This study aimed to present factors that potentially influenced system use by identifying facilitator or barrier to acceptance from the perspective of healthcare professionals.Methods: A scoping review was used in line with the Preferred Reporting Items for Systematic Reviews and Meta-Analyses extension for Scoping Reviews (PRISMA-ScR) guidelines. The literature search was conducted on two electronic databases, Scopus and MEDLINE through PubMed, limiting the publication timeframe from January 2013 to December 2023. Moreover, a developed search strategy was used based on keywords and MeSH terms derived from the Population, Concept, and Context (PCC) components. The inclusion criteria were studies that discussed information system in healthcare, incorporated healthcare professionals who directly engaged with health information system (HIS), conducted within healthcare settings, identified facilitator or barrier to the use of information system in healthcare, and were available in full-text English. Barrier and facilitator were considered as factors impeding and promoting HIS use, respectively. The scoping review adopted a thematic analysis.Results: The results showed that a total of 79 studies met the inclusion criteria and were included in this review. A total of 16 distinct facilitators and 16 barriers were identified, which were then grouped into four categories, comprising colleague and social support, organizational, individual, as well as technological and technical contexts. The most frequently mentioned facilitator was usefulness and simplification of daily tasks, while the predominant barrier was lack of technical support.Conclusion: The systematic mapping of facilitator and barrier provided a foundation for policymakers and healthcare professionals in decision-making processes to enhance acceptance HIS.Keywords: health information system, health professionals, facilitator, barrier, electronic health record
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spelling doaj-art-d8fe268bcc6f4c8fb5281d9d7455aba02025-07-10T17:45:48ZengDove Medical PressJournal of Multidisciplinary Healthcare1178-23902025-07-01Volume 18Issue 139013920104576Facilitator and Barrier to Health Information System Use from Health Professionals Perspective: A Scoping ReviewYuliasih NKhoiry QA0Alfian SD1Suwantika AA2Abdulah R3Pharmacology and Clinical PharmacyDepartment of Pharmacology and Clinical Pharmacy, Faculty of Pharmacy, Universitas Padjadjaran, Jatinangor, IndonesiaDepartment of Pharmacology and Clinical Pharmacy, Faculty of Pharmacy, Universitas Padjadjaran, Jatinangor, IndonesiaDepartment of Pharmacology and Clinical Pharmacy, Faculty of Pharmacy, Universitas Padjadjaran, Jatinangor, IndonesiaNur Yuliasih,1 Qisty A Khoiry,1 Sofa D Alfian,1– 3 Auliya A Suwantika,1– 3 Rizky Abdulah1,2 1Department of Pharmacology and Clinical Pharmacy, Faculty of Pharmacy, Universitas Padjadjaran, Jatinangor, Indonesia; 2Drug Utilization and Pharmacoepidemiology Research Group, Center of Excellence for Pharmaceutical Care Innovation, Universitas Padjadjaran, Jatinangor, Indonesia; 3Center for Health Technology Assessment, Universitas Padjadjaran, Jatinangor, IndonesiaCorrespondence: Sofa D Alfian, Department of Pharmacology and Clinical Pharmacy, Faculty of Pharmacy, Universitas Padjadjaran, Jl. Raya Jatinangor, KM 21, Jatinangor, Sumedang, Indonesia, Tel/Fax +62-022-7796200, Email sofa.alfian@unpad.ac.idObjective: This study aimed to present factors that potentially influenced system use by identifying facilitator or barrier to acceptance from the perspective of healthcare professionals.Methods: A scoping review was used in line with the Preferred Reporting Items for Systematic Reviews and Meta-Analyses extension for Scoping Reviews (PRISMA-ScR) guidelines. The literature search was conducted on two electronic databases, Scopus and MEDLINE through PubMed, limiting the publication timeframe from January 2013 to December 2023. Moreover, a developed search strategy was used based on keywords and MeSH terms derived from the Population, Concept, and Context (PCC) components. The inclusion criteria were studies that discussed information system in healthcare, incorporated healthcare professionals who directly engaged with health information system (HIS), conducted within healthcare settings, identified facilitator or barrier to the use of information system in healthcare, and were available in full-text English. Barrier and facilitator were considered as factors impeding and promoting HIS use, respectively. The scoping review adopted a thematic analysis.Results: The results showed that a total of 79 studies met the inclusion criteria and were included in this review. A total of 16 distinct facilitators and 16 barriers were identified, which were then grouped into four categories, comprising colleague and social support, organizational, individual, as well as technological and technical contexts. The most frequently mentioned facilitator was usefulness and simplification of daily tasks, while the predominant barrier was lack of technical support.Conclusion: The systematic mapping of facilitator and barrier provided a foundation for policymakers and healthcare professionals in decision-making processes to enhance acceptance HIS.Keywords: health information system, health professionals, facilitator, barrier, electronic health recordhttps://www.dovepress.com/facilitator-and-barrier-to-health-information-system-use-from-health-p-peer-reviewed-fulltext-article-JMDHHealth information systemHealth professionalsFacilitatorBarrierElectronic health record
spellingShingle Yuliasih N
Khoiry QA
Alfian SD
Suwantika AA
Abdulah R
Facilitator and Barrier to Health Information System Use from Health Professionals Perspective: A Scoping Review
Journal of Multidisciplinary Healthcare
Health information system
Health professionals
Facilitator
Barrier
Electronic health record
title Facilitator and Barrier to Health Information System Use from Health Professionals Perspective: A Scoping Review
title_full Facilitator and Barrier to Health Information System Use from Health Professionals Perspective: A Scoping Review
title_fullStr Facilitator and Barrier to Health Information System Use from Health Professionals Perspective: A Scoping Review
title_full_unstemmed Facilitator and Barrier to Health Information System Use from Health Professionals Perspective: A Scoping Review
title_short Facilitator and Barrier to Health Information System Use from Health Professionals Perspective: A Scoping Review
title_sort facilitator and barrier to health information system use from health professionals perspective a scoping review
topic Health information system
Health professionals
Facilitator
Barrier
Electronic health record
url https://www.dovepress.com/facilitator-and-barrier-to-health-information-system-use-from-health-p-peer-reviewed-fulltext-article-JMDH
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