Situational Awareness Errors in Forklift Logistics Operations: A Multiphase Eye-Tracking and Think-Aloud Approach

Situational Awareness Errors in Forklift Logistics Operations: A Multiphase Eye-Tracking and Think-Aloud Approach

<i>Background</i>: This study explores forklift operators’ situational awareness (SA) and human errors in logistic operations using a multiphase approach as an innovative methodology. <i>Methods</i>: Ethnography, eye tracking, error taxonomy, and retrospective think-aloud (RT...

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Bibliographic Details
Main Authors: Claudia Yohana Arias-Portela, Jaime Mora-Vargas, Martha Caro, David Ernesto Salinas-Navarro
Format: Article
Language:English
Published: MDPI AG 2024-12-01
Series:Logistics
Subjects:
logistics
situational awareness
Endsley’s error taxonomy
eye tracking
retrospective think-aloud
forklift operators
Online Access:https://www.mdpi.com/2305-6290/8/4/124
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