Customer management in B2B markets in the context of digitalization
The article is devoted to the problem of improving customer management in B2B markets in the context of digitalization. By analyzing the literature on the issues under study, the authors identified the main factors contributing to the transition from managing key customers to managing all the compan...
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Main Authors: | M. V. Orlova, V. V. Orlov |
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Format: | Article |
Language: | English |
Published: |
Publishing House of the State University of Management
2023-09-01
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Series: | Вестник университета |
Subjects: | |
Online Access: | https://vestnik.guu.ru/jour/article/view/4606 |
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