Studying waiting time in pharmacy: A strategy for improving patient satisfaction
This study analyzes waiting times for compounded and non-compounded medication services and identifies factors influencing prescription delays in public and private hospitals in Surabaya. Using a quantitative cross-sectional design, the study collects data in two phases: the first focuses on outpati...
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Main Authors: | Rika Yulia, Ruddy Hartono, Mufida Indrayanti, Nur Palestin Ayumuyas, Fauna Herawati |
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Format: | Article |
Language: | English |
Published: |
Elsevier
2025-06-01
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Series: | MethodsX |
Subjects: | |
Online Access: | http://www.sciencedirect.com/science/article/pii/S2215016125001281 |
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