Priorities in Strategic Personnel Management in Tourism and Hospitality

Topicality of problems of strategic HR management in complicated and uncertain current conditions is proved by importance of personnel in the field of tourism and hospitality and affected by professional qualities of employees, which stipulates the level of tourist satisfaction, efficiency and compe...

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Main Authors: L. I. Donskova, M. G. Zavodchikova
Format: Article
Language:Russian
Published: Plekhanov Russian University of Economics 2025-01-01
Series:Вестник Российского экономического университета имени Г. В. Плеханова
Subjects:
Online Access:https://vest.rea.ru/jour/article/view/2206
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author L. I. Donskova
M. G. Zavodchikova
author_facet L. I. Donskova
M. G. Zavodchikova
author_sort L. I. Donskova
collection DOAJ
description Topicality of problems of strategic HR management in complicated and uncertain current conditions is proved by importance of personnel in the field of tourism and hospitality and affected by professional qualities of employees, which stipulates the level of tourist satisfaction, efficiency and competitiveness of organization as a whole. The goal of the research is to identify priorities among alternative opportunities in strategic HR management in enterprises of tourist and hospitality industry. Methodology of the research is based on integration of systemic and strategic management. The model of strategic HR management and empiric data at enterprises of the hotel type show high personnel turnover, uneven employment, absence of social ways of stimulation, importance of economic ways of motivation usually available in large hotels. Therefore, each enterprise elaborates its own system of employee retaining on the basis of balancing material and non-material incentives and forms a complex approach to methods of HR management. Working-out of priorities in strategic HR management rests on provisions of strategy of organization development and its key components. As alternative opportunities the following trends were proposed: innovation HR management with IKT elements, research and analytical approach, Well-being concept.
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publisher Plekhanov Russian University of Economics
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series Вестник Российского экономического университета имени Г. В. Плеханова
spelling doaj-art-c7b81b1cc7124f529a8cfbf4bb65ffb42025-08-03T13:32:11ZrusPlekhanov Russian University of EconomicsВестник Российского экономического университета имени Г. В. Плеханова2413-28292587-92512025-01-010123825010.21686/2413-2829-2025-1-238-2501338Priorities in Strategic Personnel Management in Tourism and HospitalityL. I. Donskova0M. G. Zavodchikova1Russian State Social UniversityRussian State Social UniversityTopicality of problems of strategic HR management in complicated and uncertain current conditions is proved by importance of personnel in the field of tourism and hospitality and affected by professional qualities of employees, which stipulates the level of tourist satisfaction, efficiency and competitiveness of organization as a whole. The goal of the research is to identify priorities among alternative opportunities in strategic HR management in enterprises of tourist and hospitality industry. Methodology of the research is based on integration of systemic and strategic management. The model of strategic HR management and empiric data at enterprises of the hotel type show high personnel turnover, uneven employment, absence of social ways of stimulation, importance of economic ways of motivation usually available in large hotels. Therefore, each enterprise elaborates its own system of employee retaining on the basis of balancing material and non-material incentives and forms a complex approach to methods of HR management. Working-out of priorities in strategic HR management rests on provisions of strategy of organization development and its key components. As alternative opportunities the following trends were proposed: innovation HR management with IKT elements, research and analytical approach, Well-being concept.https://vest.rea.ru/jour/article/view/2206strategyefficiencytrendshr policy
spellingShingle L. I. Donskova
M. G. Zavodchikova
Priorities in Strategic Personnel Management in Tourism and Hospitality
Вестник Российского экономического университета имени Г. В. Плеханова
strategy
efficiency
trends
hr policy
title Priorities in Strategic Personnel Management in Tourism and Hospitality
title_full Priorities in Strategic Personnel Management in Tourism and Hospitality
title_fullStr Priorities in Strategic Personnel Management in Tourism and Hospitality
title_full_unstemmed Priorities in Strategic Personnel Management in Tourism and Hospitality
title_short Priorities in Strategic Personnel Management in Tourism and Hospitality
title_sort priorities in strategic personnel management in tourism and hospitality
topic strategy
efficiency
trends
hr policy
url https://vest.rea.ru/jour/article/view/2206
work_keys_str_mv AT lidonskova prioritiesinstrategicpersonnelmanagementintourismandhospitality
AT mgzavodchikova prioritiesinstrategicpersonnelmanagementintourismandhospitality