Organizational Innovation and Service Delivery in Public Universities in Western Region, Kenya

Organizational Innovation and Service Delivery in Public Universities in Western Region, Kenya

Purpose: Organizational innovation is acknowledged as a key factor in assisting public universities maintain service delivery efficiency. Public universities operate in a dynamic and competitive business environment that poses strategic, operational and tactical challenges which affect their servic...

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Bibliographic Details
Main Authors: Ruth Mandila, Jackline Akoth Odero, Gerald Maniagi Musiega
Format: Article
Language:English
Published: CSRC Publishing 2025-06-01
Series:Journal of Business and Social Review in Emerging Economies
Subjects:
Organizational innovation
Service delivery
Public universities
Western region
Online Access:https://www.publishing.globalcsrc.org/ojs/index.php/jbsee/article/view/3323
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