Encountering Automated Delivery Robots in Public Spaces: Presentation of Two Case Studies Involving Pedestrians and Cyclists
Automated delivery robots (ADRs) are perceived as one of the solutions towards sustainable and efficient last-mile delivery process. However, research on their integration into public spaces has predominantly focused on interactions with intentional encounters in the case of users of delivery servic...
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| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Wiley
2025-01-01
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| Series: | Human Behavior and Emerging Technologies |
| Online Access: | http://dx.doi.org/10.1155/hbe2/5594365 |
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| _version_ | 1839650684575678464 |
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| author | Louison Duboz Konstantinos Mattas Luca Bonamini Enrico Silani Sophie Damy Biagio Ciuffo |
| author_facet | Louison Duboz Konstantinos Mattas Luca Bonamini Enrico Silani Sophie Damy Biagio Ciuffo |
| author_sort | Louison Duboz |
| collection | DOAJ |
| description | Automated delivery robots (ADRs) are perceived as one of the solutions towards sustainable and efficient last-mile delivery process. However, research on their integration into public spaces has predominantly focused on interactions with intentional encounters in the case of users of delivery services, with less consideration given to nonusers’ interactions with ADRs. This paper contributes to the field by presenting two real-life case studies assessing nonusers’ experiences and attitudes towards ADRs. The first study investigates the acceptance of pedestrians to co-exist with ADRs in public spaces thanks to a survey and field observations, while the second examines the cyclist–ADR interaction supported by GNSS (global navigation satellite system) measurements and reported perceptions of the experiment. Both analyses revealed positive attitudes towards the coexistence with ADRs while emphasizing at the same time challenges that could hamper their deployment as well as the delivery process. These included for the pedestrian–ADR interactions how the crowd affects the navigation capabilities of ADRs and for the cyclist–ADR interactions the speed of the ADR as well as the width of the cycle lane. The paper concludes by highlighting the imperative for stakeholders to address issues of public space management and accessibility, with an emphasis on ensuring inclusivity for people with disabilities. |
| format | Article |
| id | doaj-art-c2bbd05e6ca5469d82b68cb0a695215a |
| institution | Matheson Library |
| issn | 2578-1863 |
| language | English |
| publishDate | 2025-01-01 |
| publisher | Wiley |
| record_format | Article |
| series | Human Behavior and Emerging Technologies |
| spelling | doaj-art-c2bbd05e6ca5469d82b68cb0a695215a2025-06-27T00:00:05ZengWileyHuman Behavior and Emerging Technologies2578-18632025-01-01202510.1155/hbe2/5594365Encountering Automated Delivery Robots in Public Spaces: Presentation of Two Case Studies Involving Pedestrians and CyclistsLouison Duboz0Konstantinos Mattas1Luca Bonamini2Enrico Silani3Sophie Damy4Biagio Ciuffo5Unit C4. Sustainable Smart and Safe MobilityUnit C4. Sustainable Smart and Safe MobilityYape S.r.l.Yape S.r.l.Unit C4. Sustainable Smart and Safe MobilityUnit C4. Sustainable Smart and Safe MobilityAutomated delivery robots (ADRs) are perceived as one of the solutions towards sustainable and efficient last-mile delivery process. However, research on their integration into public spaces has predominantly focused on interactions with intentional encounters in the case of users of delivery services, with less consideration given to nonusers’ interactions with ADRs. This paper contributes to the field by presenting two real-life case studies assessing nonusers’ experiences and attitudes towards ADRs. The first study investigates the acceptance of pedestrians to co-exist with ADRs in public spaces thanks to a survey and field observations, while the second examines the cyclist–ADR interaction supported by GNSS (global navigation satellite system) measurements and reported perceptions of the experiment. Both analyses revealed positive attitudes towards the coexistence with ADRs while emphasizing at the same time challenges that could hamper their deployment as well as the delivery process. These included for the pedestrian–ADR interactions how the crowd affects the navigation capabilities of ADRs and for the cyclist–ADR interactions the speed of the ADR as well as the width of the cycle lane. The paper concludes by highlighting the imperative for stakeholders to address issues of public space management and accessibility, with an emphasis on ensuring inclusivity for people with disabilities.http://dx.doi.org/10.1155/hbe2/5594365 |
| spellingShingle | Louison Duboz Konstantinos Mattas Luca Bonamini Enrico Silani Sophie Damy Biagio Ciuffo Encountering Automated Delivery Robots in Public Spaces: Presentation of Two Case Studies Involving Pedestrians and Cyclists Human Behavior and Emerging Technologies |
| title | Encountering Automated Delivery Robots in Public Spaces: Presentation of Two Case Studies Involving Pedestrians and Cyclists |
| title_full | Encountering Automated Delivery Robots in Public Spaces: Presentation of Two Case Studies Involving Pedestrians and Cyclists |
| title_fullStr | Encountering Automated Delivery Robots in Public Spaces: Presentation of Two Case Studies Involving Pedestrians and Cyclists |
| title_full_unstemmed | Encountering Automated Delivery Robots in Public Spaces: Presentation of Two Case Studies Involving Pedestrians and Cyclists |
| title_short | Encountering Automated Delivery Robots in Public Spaces: Presentation of Two Case Studies Involving Pedestrians and Cyclists |
| title_sort | encountering automated delivery robots in public spaces presentation of two case studies involving pedestrians and cyclists |
| url | http://dx.doi.org/10.1155/hbe2/5594365 |
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