Telecommunication operator’s transition to the omnichannel architecture
The subject matter of the article is the omnichannel architecture of information systems of telecom operators, functional requirements for it and the processes of transformation from multichannel to omnichannel architecture. The goal is to elaborate the reference architecture of telecommunication o...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Kharkiv National University of Radio Electronics
2024-12-01
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| Series: | Сучасний стан наукових досліджень та технологій в промисловості |
| Subjects: | |
| Online Access: | https://itssi-journal.com/index.php/ittsi/article/view/534 |
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