Exploratory Analysis of Customer Satisfaction in Case of Cluj-Napoca City Hall Social Canteen
<p>This study is an exploratory analysis ofcustomers’ satisfaction with regard to the servicesprovided to people on welfare by the socialcanteen organized by Cluj-Napoca City Hall. Inaddition to assessing customers’ satisfaction, italso aims to highlight the main factors influencingthe satisfa...
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Main Authors: | Horia M. RABOCA, Ioan LAZĂR, Adina SOLOMON |
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Format: | Article |
Language: | English |
Published: |
Babes-Bolyai University, Cluj-Napoca
2009-02-01
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Series: | Transylvanian Review of Administrative Sciences |
Online Access: | https://rtsa.ro/tras/index.php/tras/article/view/196 |
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