STATUS AND PERFORMANCE ANALYSIS OF MULTIFUNCTIONAL CENTERS OFFERING PUBLIC AND MUNICIPAL SERVICES IN STAVROPOL
The article discusses the activities at the multifunctional centers in the Stavropol region from the perspective of the standards for offering public and municipal services; the analysis is based a pilot study, done in order to see how much the activities of MFCs complies with the relevant administr...
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| Format: | Article |
| Language: | Russian |
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North Caucasus Federal University
2022-05-01
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| Series: | Вестник Северо-Кавказского федерального университета |
| Subjects: | |
| Online Access: | https://vestnikskfu.elpub.ru/jour/article/view/1273 |
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| _version_ | 1839588021582692352 |
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| author | Svetlana V. Mitrofanova Viktoria A. Malko |
| author_facet | Svetlana V. Mitrofanova Viktoria A. Malko |
| author_sort | Svetlana V. Mitrofanova |
| collection | DOAJ |
| description | The article discusses the activities at the multifunctional centers in the Stavropol region from the perspective of the standards for offering public and municipal services; the analysis is based a pilot study, done in order to see how much the activities of MFCs complies with the relevant administrative regulations, as well as to measure the level of satisfaction among the applicants regarding the accessibility and the quality of standardized services. |
| format | Article |
| id | doaj-art-aaffba6f92744d3b8cd2da1fc3d65a89 |
| institution | Matheson Library |
| issn | 2307-907X |
| language | Russian |
| publishDate | 2022-05-01 |
| publisher | North Caucasus Federal University |
| record_format | Article |
| series | Вестник Северо-Кавказского федерального университета |
| spelling | doaj-art-aaffba6f92744d3b8cd2da1fc3d65a892025-08-03T13:36:12ZrusNorth Caucasus Federal UniversityВестник Северо-Кавказского федерального университета2307-907X2022-05-01022702771271STATUS AND PERFORMANCE ANALYSIS OF MULTIFUNCTIONAL CENTERS OFFERING PUBLIC AND MUNICIPAL SERVICES IN STAVROPOLSvetlana V. Mitrofanova0Viktoria A. Malko1NCFUNCFUThe article discusses the activities at the multifunctional centers in the Stavropol region from the perspective of the standards for offering public and municipal services; the analysis is based a pilot study, done in order to see how much the activities of MFCs complies with the relevant administrative regulations, as well as to measure the level of satisfaction among the applicants regarding the accessibility and the quality of standardized services.https://vestnikskfu.elpub.ru/jour/article/view/1273многофункциональный центргосударственные и муниципальные услугистандарт государственной услугиудовлетворенность стандартизированными услугамиmultifunctional centerpublic and municipal servicesstandard for public servicessatisfaction with standardized services |
| spellingShingle | Svetlana V. Mitrofanova Viktoria A. Malko STATUS AND PERFORMANCE ANALYSIS OF MULTIFUNCTIONAL CENTERS OFFERING PUBLIC AND MUNICIPAL SERVICES IN STAVROPOL Вестник Северо-Кавказского федерального университета многофункциональный центр государственные и муниципальные услуги стандарт государственной услуги удовлетворенность стандартизированными услугами multifunctional center public and municipal services standard for public services satisfaction with standardized services |
| title | STATUS AND PERFORMANCE ANALYSIS OF MULTIFUNCTIONAL CENTERS OFFERING PUBLIC AND MUNICIPAL SERVICES IN STAVROPOL |
| title_full | STATUS AND PERFORMANCE ANALYSIS OF MULTIFUNCTIONAL CENTERS OFFERING PUBLIC AND MUNICIPAL SERVICES IN STAVROPOL |
| title_fullStr | STATUS AND PERFORMANCE ANALYSIS OF MULTIFUNCTIONAL CENTERS OFFERING PUBLIC AND MUNICIPAL SERVICES IN STAVROPOL |
| title_full_unstemmed | STATUS AND PERFORMANCE ANALYSIS OF MULTIFUNCTIONAL CENTERS OFFERING PUBLIC AND MUNICIPAL SERVICES IN STAVROPOL |
| title_short | STATUS AND PERFORMANCE ANALYSIS OF MULTIFUNCTIONAL CENTERS OFFERING PUBLIC AND MUNICIPAL SERVICES IN STAVROPOL |
| title_sort | status and performance analysis of multifunctional centers offering public and municipal services in stavropol |
| topic | многофункциональный центр государственные и муниципальные услуги стандарт государственной услуги удовлетворенность стандартизированными услугами multifunctional center public and municipal services standard for public services satisfaction with standardized services |
| url | https://vestnikskfu.elpub.ru/jour/article/view/1273 |
| work_keys_str_mv | AT svetlanavmitrofanova statusandperformanceanalysisofmultifunctionalcentersofferingpublicandmunicipalservicesinstavropol AT viktoriaamalko statusandperformanceanalysisofmultifunctionalcentersofferingpublicandmunicipalservicesinstavropol |