Scaling precision: Tanaashi Technologies' client-centric model enhancing Small and Medium Enterprises (SMEs) sustainability in developing economies

The study underpins the importance of businesses contributing to resource efficiency to achieve SDGs. This case examines the growth journey of Tanaashi Technologies Pvt. Ltd., an Indian start-up dedicated to SMEs in developing economies under the motto of ‘bringing resource efficiency.’ Grounded in...

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Main Authors: Aditi Singh, Ashish Bajpai
Format: Article
Language:English
Published: Elsevier 2025-12-01
Series:Sustainable Futures
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2666188825004617
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author Aditi Singh
Ashish Bajpai
author_facet Aditi Singh
Ashish Bajpai
author_sort Aditi Singh
collection DOAJ
description The study underpins the importance of businesses contributing to resource efficiency to achieve SDGs. This case examines the growth journey of Tanaashi Technologies Pvt. Ltd., an Indian start-up dedicated to SMEs in developing economies under the motto of ‘bringing resource efficiency.’ Grounded in Sustainable Development Goals (SDGs) #8, #9, #12, and #17 the study highlights Tanaashi’s client-centric approach that creates a scalable win-win model in resource-constrained environments. Through firsthand engagement with Tanaashi’s founders, management, and semi-formal client meetings, this study has uncovered how precision in problem-solving and technology-driven solutions—aligned with actual client priorities rather than speculative demands—have enabled the company to scale sustainably. The findings emphasize the strategic challenge of convincing clients to invest in long-term efficiency, reinforcing how resource optimization and tailored innovation contribute to sustainable business and economic growth. The case also explores technology adoption in Small and Medium Enterprises (SMEs) through the lens of the Information Systems (IS) Success Model. By examining real business challenges, and strategic decisions this case provides valuable insights for entrepreneurs navigating similar markets, offering a practical blueprint for sustaining tech-driven enterprises in developing economies.
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spelling doaj-art-a8fc90350e1148dfa28b2e7af98c4a6e2025-06-28T05:31:11ZengElsevierSustainable Futures2666-18882025-12-0110100896Scaling precision: Tanaashi Technologies' client-centric model enhancing Small and Medium Enterprises (SMEs) sustainability in developing economiesAditi Singh0Ashish Bajpai1Area- Entrepreneurship and start-ups, Institute of Management Studies (IMS-FMS), BHU, Varanasi India; Corresponding author.Institute of Management Studies (IMS-FMS), BHU, Varanasi IndiaThe study underpins the importance of businesses contributing to resource efficiency to achieve SDGs. This case examines the growth journey of Tanaashi Technologies Pvt. Ltd., an Indian start-up dedicated to SMEs in developing economies under the motto of ‘bringing resource efficiency.’ Grounded in Sustainable Development Goals (SDGs) #8, #9, #12, and #17 the study highlights Tanaashi’s client-centric approach that creates a scalable win-win model in resource-constrained environments. Through firsthand engagement with Tanaashi’s founders, management, and semi-formal client meetings, this study has uncovered how precision in problem-solving and technology-driven solutions—aligned with actual client priorities rather than speculative demands—have enabled the company to scale sustainably. The findings emphasize the strategic challenge of convincing clients to invest in long-term efficiency, reinforcing how resource optimization and tailored innovation contribute to sustainable business and economic growth. The case also explores technology adoption in Small and Medium Enterprises (SMEs) through the lens of the Information Systems (IS) Success Model. By examining real business challenges, and strategic decisions this case provides valuable insights for entrepreneurs navigating similar markets, offering a practical blueprint for sustaining tech-driven enterprises in developing economies.http://www.sciencedirect.com/science/article/pii/S2666188825004617SME process efficiencyTechnology-driven start-upWin-win business modelIndian start-up ecosystemSDGsResource optimization
spellingShingle Aditi Singh
Ashish Bajpai
Scaling precision: Tanaashi Technologies' client-centric model enhancing Small and Medium Enterprises (SMEs) sustainability in developing economies
Sustainable Futures
SME process efficiency
Technology-driven start-up
Win-win business model
Indian start-up ecosystem
SDGs
Resource optimization
title Scaling precision: Tanaashi Technologies' client-centric model enhancing Small and Medium Enterprises (SMEs) sustainability in developing economies
title_full Scaling precision: Tanaashi Technologies' client-centric model enhancing Small and Medium Enterprises (SMEs) sustainability in developing economies
title_fullStr Scaling precision: Tanaashi Technologies' client-centric model enhancing Small and Medium Enterprises (SMEs) sustainability in developing economies
title_full_unstemmed Scaling precision: Tanaashi Technologies' client-centric model enhancing Small and Medium Enterprises (SMEs) sustainability in developing economies
title_short Scaling precision: Tanaashi Technologies' client-centric model enhancing Small and Medium Enterprises (SMEs) sustainability in developing economies
title_sort scaling precision tanaashi technologies client centric model enhancing small and medium enterprises smes sustainability in developing economies
topic SME process efficiency
Technology-driven start-up
Win-win business model
Indian start-up ecosystem
SDGs
Resource optimization
url http://www.sciencedirect.com/science/article/pii/S2666188825004617
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AT ashishbajpai scalingprecisiontanaashitechnologiesclientcentricmodelenhancingsmallandmediumenterprisessmessustainabilityindevelopingeconomies