How to create patients revisit intention? A study on private hospitals in Indonesia
This study investigates the factors influencing the revisit intentions of female diabetes patients at private hospitals in Indonesia. The research explores the roles of complaint handling and social media promotion in building patient trust and satisfaction, and their impact on the intention to retu...
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Main Authors: | Tantri Yanuar Rahmat Syah, Edi Suyitno |
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Format: | Article |
Language: | English |
Published: |
LLC "CPC "Business Perspectives"
2025-02-01
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Series: | Innovative Marketing |
Subjects: | |
Online Access: | https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/21551/IM_2025_01_Syah.pdf |
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