Research on the Application Decision Making of Information Technology in the Sustainable Supply Chain of Cross-Border E-Commerce

Cross-border e-commerce (CBEC) is rapidly growing as a global trade engine. Simultaneously, its rapid expansion also poses environmental challenges and worsens supply chain sustainability. Advanced information technology (IT) significantly enhances supply chain visibility and promotes cooperation, t...

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Main Authors: Feng Ding, Jiazhen Huo
Format: Article
Language:English
Published: MDPI AG 2025-05-01
Series:Applied System Innovation
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Online Access:https://www.mdpi.com/2571-5577/8/3/69
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author Feng Ding
Jiazhen Huo
author_facet Feng Ding
Jiazhen Huo
author_sort Feng Ding
collection DOAJ
description Cross-border e-commerce (CBEC) is rapidly growing as a global trade engine. Simultaneously, its rapid expansion also poses environmental challenges and worsens supply chain sustainability. Advanced information technology (IT) significantly enhances supply chain visibility and promotes cooperation, thereby improving the efficiency and sustainability of CBEC supply chains. However, the application of IT is accompanied by an increase in service costs, necessitating a comprehensive balance for enterprises. This paper constructs a CBEC supply chain consisting of an overseas supplier and two merchants, where one merchant adopts advanced IT to provide differentiated services. A game-theoretic model is employed to analyze the IT application decisions under price and service competition in supply chain members’ cooperative and non-cooperative scenarios. The results indicate that service differentiation generated by advanced IT is influenced by consumer preferences. Merely applying advanced IT may not necessarily improve competitiveness and efficiency, and may even lead to negative utility. When the products sold are similar and the service cost coefficient is constant, those who apply advanced IT to provide higher service levels can gain competitive advantages and obtain more profits. When the service differentiation between merchants is constant, CBEC supply chains implementing centralized strategies can achieve greater profits.
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spelling doaj-art-9ca46ac9fc894ce99d7e06cdf2f6c69f2025-06-25T13:27:26ZengMDPI AGApplied System Innovation2571-55772025-05-01836910.3390/asi8030069Research on the Application Decision Making of Information Technology in the Sustainable Supply Chain of Cross-Border E-CommerceFeng Ding0Jiazhen Huo1School of Economics and Management, Shanghai Zhongqiao Vocational and Technical University, Shanghai 201514, ChinaSchool of Economics and Management, Tongji University, Shanghai 200092, ChinaCross-border e-commerce (CBEC) is rapidly growing as a global trade engine. Simultaneously, its rapid expansion also poses environmental challenges and worsens supply chain sustainability. Advanced information technology (IT) significantly enhances supply chain visibility and promotes cooperation, thereby improving the efficiency and sustainability of CBEC supply chains. However, the application of IT is accompanied by an increase in service costs, necessitating a comprehensive balance for enterprises. This paper constructs a CBEC supply chain consisting of an overseas supplier and two merchants, where one merchant adopts advanced IT to provide differentiated services. A game-theoretic model is employed to analyze the IT application decisions under price and service competition in supply chain members’ cooperative and non-cooperative scenarios. The results indicate that service differentiation generated by advanced IT is influenced by consumer preferences. Merely applying advanced IT may not necessarily improve competitiveness and efficiency, and may even lead to negative utility. When the products sold are similar and the service cost coefficient is constant, those who apply advanced IT to provide higher service levels can gain competitive advantages and obtain more profits. When the service differentiation between merchants is constant, CBEC supply chains implementing centralized strategies can achieve greater profits.https://www.mdpi.com/2571-5577/8/3/69information technologycross-border e-commercesustainable supply chaindecision modelgame equilibrium
spellingShingle Feng Ding
Jiazhen Huo
Research on the Application Decision Making of Information Technology in the Sustainable Supply Chain of Cross-Border E-Commerce
Applied System Innovation
information technology
cross-border e-commerce
sustainable supply chain
decision model
game equilibrium
title Research on the Application Decision Making of Information Technology in the Sustainable Supply Chain of Cross-Border E-Commerce
title_full Research on the Application Decision Making of Information Technology in the Sustainable Supply Chain of Cross-Border E-Commerce
title_fullStr Research on the Application Decision Making of Information Technology in the Sustainable Supply Chain of Cross-Border E-Commerce
title_full_unstemmed Research on the Application Decision Making of Information Technology in the Sustainable Supply Chain of Cross-Border E-Commerce
title_short Research on the Application Decision Making of Information Technology in the Sustainable Supply Chain of Cross-Border E-Commerce
title_sort research on the application decision making of information technology in the sustainable supply chain of cross border e commerce
topic information technology
cross-border e-commerce
sustainable supply chain
decision model
game equilibrium
url https://www.mdpi.com/2571-5577/8/3/69
work_keys_str_mv AT fengding researchontheapplicationdecisionmakingofinformationtechnologyinthesustainablesupplychainofcrossborderecommerce
AT jiazhenhuo researchontheapplicationdecisionmakingofinformationtechnologyinthesustainablesupplychainofcrossborderecommerce