An Investigation into the Critical Factors’ Impact on Digital Technology Transformation in Taiwanese Family Enterprises

The study aims to evaluate the factors influencing digital technology transformation in Taiwanese family companies. Data were obtained from nine Taiwanese experts with extensive expertise in family businesses and analyzed using the TOPSIS approach. The research findings identify twelve essential fac...

Full description

Saved in:
Bibliographic Details
Main Authors: Thi-Them Hoang, Yung-Fu Huang, Manh-Hoang Do
Format: Article
Language:English
Published: MDPI AG 2025-04-01
Series:Journal of Theoretical and Applied Electronic Commerce Research
Subjects:
Online Access:https://www.mdpi.com/0718-1876/20/2/78
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1839653582078476288
author Thi-Them Hoang
Yung-Fu Huang
Manh-Hoang Do
author_facet Thi-Them Hoang
Yung-Fu Huang
Manh-Hoang Do
author_sort Thi-Them Hoang
collection DOAJ
description The study aims to evaluate the factors influencing digital technology transformation in Taiwanese family companies. Data were obtained from nine Taiwanese experts with extensive expertise in family businesses and analyzed using the TOPSIS approach. The research findings identify twelve essential factors that influence digital technology transformation and provide the best recommendations for organizations. The study identified and analyzed four key elements deemed most critical in influencing the digital transformation of Taiwanese family businesses: education and training, technological complexity, technological advancements, and management support. Importantly, the organizational group is the primary driver of digital transformation through the case of Taiwanese family enterprises. This study adds to the existing literature by identifying the most essential criteria and ranking them. The Taiwanese family enterprises should use this model cautiously, considering the potential relationships among group factors in the TOE model. Moreover, the findings also offer potential suggestions for policymakers to enhance the integration of digital technologies across all facets of society and business.
format Article
id doaj-art-91e3fa06372e40d0bd1a12f123bac8d9
institution Matheson Library
issn 0718-1876
language English
publishDate 2025-04-01
publisher MDPI AG
record_format Article
series Journal of Theoretical and Applied Electronic Commerce Research
spelling doaj-art-91e3fa06372e40d0bd1a12f123bac8d92025-06-25T14:03:41ZengMDPI AGJournal of Theoretical and Applied Electronic Commerce Research0718-18762025-04-012027810.3390/jtaer20020078An Investigation into the Critical Factors’ Impact on Digital Technology Transformation in Taiwanese Family EnterprisesThi-Them Hoang0Yung-Fu Huang1Manh-Hoang Do2Department of Business Administration, Chaoyang University of Technology, Taichung 413310, TaiwanDepartment of Marketing and Logistics Management, Chaoyang University of Technology, Taichung 413310, TaiwanDepartment of Marketing and Logistics Management, Chaoyang University of Technology, Taichung 413310, TaiwanThe study aims to evaluate the factors influencing digital technology transformation in Taiwanese family companies. Data were obtained from nine Taiwanese experts with extensive expertise in family businesses and analyzed using the TOPSIS approach. The research findings identify twelve essential factors that influence digital technology transformation and provide the best recommendations for organizations. The study identified and analyzed four key elements deemed most critical in influencing the digital transformation of Taiwanese family businesses: education and training, technological complexity, technological advancements, and management support. Importantly, the organizational group is the primary driver of digital transformation through the case of Taiwanese family enterprises. This study adds to the existing literature by identifying the most essential criteria and ranking them. The Taiwanese family enterprises should use this model cautiously, considering the potential relationships among group factors in the TOE model. Moreover, the findings also offer potential suggestions for policymakers to enhance the integration of digital technologies across all facets of society and business.https://www.mdpi.com/0718-1876/20/2/78critical factorsdigital technologytransformationfamily enterprisesTaiwan
spellingShingle Thi-Them Hoang
Yung-Fu Huang
Manh-Hoang Do
An Investigation into the Critical Factors’ Impact on Digital Technology Transformation in Taiwanese Family Enterprises
Journal of Theoretical and Applied Electronic Commerce Research
critical factors
digital technology
transformation
family enterprises
Taiwan
title An Investigation into the Critical Factors’ Impact on Digital Technology Transformation in Taiwanese Family Enterprises
title_full An Investigation into the Critical Factors’ Impact on Digital Technology Transformation in Taiwanese Family Enterprises
title_fullStr An Investigation into the Critical Factors’ Impact on Digital Technology Transformation in Taiwanese Family Enterprises
title_full_unstemmed An Investigation into the Critical Factors’ Impact on Digital Technology Transformation in Taiwanese Family Enterprises
title_short An Investigation into the Critical Factors’ Impact on Digital Technology Transformation in Taiwanese Family Enterprises
title_sort investigation into the critical factors impact on digital technology transformation in taiwanese family enterprises
topic critical factors
digital technology
transformation
family enterprises
Taiwan
url https://www.mdpi.com/0718-1876/20/2/78
work_keys_str_mv AT thithemhoang aninvestigationintothecriticalfactorsimpactondigitaltechnologytransformationintaiwanesefamilyenterprises
AT yungfuhuang aninvestigationintothecriticalfactorsimpactondigitaltechnologytransformationintaiwanesefamilyenterprises
AT manhhoangdo aninvestigationintothecriticalfactorsimpactondigitaltechnologytransformationintaiwanesefamilyenterprises
AT thithemhoang investigationintothecriticalfactorsimpactondigitaltechnologytransformationintaiwanesefamilyenterprises
AT yungfuhuang investigationintothecriticalfactorsimpactondigitaltechnologytransformationintaiwanesefamilyenterprises
AT manhhoangdo investigationintothecriticalfactorsimpactondigitaltechnologytransformationintaiwanesefamilyenterprises