Modern features of benchmarking in the hotel business

The market of hotel services is an actively developing market in which innovative technologies of service of guests are widely used; various loyalty and reservation programs are being developed and improved; new approaches to business process management are applied. Benchmarking is a very relevant a...

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Bibliographic Details
Main Authors: E. L. Zadneprovskaya, T. N. Poddubnaya, E. A. Panina, T. A. Dzhum
Format: Article
Language:Russian
Published: Maykop State Technological University 2021-11-01
Series:Новые технологии
Subjects:
Online Access:https://newtechology.mkgtu.ru/jour/article/view/514
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