Modern features of benchmarking in the hotel business
The market of hotel services is an actively developing market in which innovative technologies of service of guests are widely used; various loyalty and reservation programs are being developed and improved; new approaches to business process management are applied. Benchmarking is a very relevant a...
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Main Authors: | E. L. Zadneprovskaya, T. N. Poddubnaya, E. A. Panina, T. A. Dzhum |
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Format: | Article |
Language: | Russian |
Published: |
Maykop State Technological University
2021-11-01
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Series: | Новые технологии |
Subjects: | |
Online Access: | https://newtechology.mkgtu.ru/jour/article/view/514 |
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