Coworker support, work–family conflict, job satisfaction, and turnover intention: female employees in post-organizational socialization
This study extends the concept of organizational socialization from coworker support to its impact on shaping work–family conflict (WFC), job satisfaction, and turnover intention. Utilizing a sample of 413 female casino dealers, it investigates the interplay between coworker support, WFC, job satisf...
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| Format: | Article |
| Language: | English |
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Frontiers Media S.A.
2025-07-01
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| Series: | Frontiers in Psychology |
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| Online Access: | https://www.frontiersin.org/articles/10.3389/fpsyg.2025.1472977/full |
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| author | Yang Bai Jinquan Zhou |
| author_facet | Yang Bai Jinquan Zhou |
| author_sort | Yang Bai |
| collection | DOAJ |
| description | This study extends the concept of organizational socialization from coworker support to its impact on shaping work–family conflict (WFC), job satisfaction, and turnover intention. Utilizing a sample of 413 female casino dealers, it investigates the interplay between coworker support, WFC, job satisfaction, and turnover intention among female employees in the Macau casino industry, focusing on the post-organizational socialization phase. The results indicate that support from coworkers significantly decreases WFC and improves job satisfaction. Both factors mediate the relationship between coworker support and turnover intention. Furthermore, WFC positively impacts turnover intention, while job satisfaction has a negative impact. These findings highlight the importance of casino management fostering supportive coworker relationships to improve job satisfaction and employee retention, thus enhancing the effectiveness of organizational socialization. This study contributes to the organizational socialization theory and provides practical implications for managing female employees in high-pressure environments. |
| format | Article |
| id | doaj-art-88cba3420ce54ad6a7a26eb4f3dba0bb |
| institution | Matheson Library |
| issn | 1664-1078 |
| language | English |
| publishDate | 2025-07-01 |
| publisher | Frontiers Media S.A. |
| record_format | Article |
| series | Frontiers in Psychology |
| spelling | doaj-art-88cba3420ce54ad6a7a26eb4f3dba0bb2025-07-10T16:50:23ZengFrontiers Media S.A.Frontiers in Psychology1664-10782025-07-011610.3389/fpsyg.2025.14729771472977Coworker support, work–family conflict, job satisfaction, and turnover intention: female employees in post-organizational socializationYang Bai0Jinquan Zhou1College of Management and Economics, Tianjin University, Tianjin, ChinaCentre of Gaming and Tourism Studies, Macau Polytechnic University, Macau, Macao SAR, ChinaThis study extends the concept of organizational socialization from coworker support to its impact on shaping work–family conflict (WFC), job satisfaction, and turnover intention. Utilizing a sample of 413 female casino dealers, it investigates the interplay between coworker support, WFC, job satisfaction, and turnover intention among female employees in the Macau casino industry, focusing on the post-organizational socialization phase. The results indicate that support from coworkers significantly decreases WFC and improves job satisfaction. Both factors mediate the relationship between coworker support and turnover intention. Furthermore, WFC positively impacts turnover intention, while job satisfaction has a negative impact. These findings highlight the importance of casino management fostering supportive coworker relationships to improve job satisfaction and employee retention, thus enhancing the effectiveness of organizational socialization. This study contributes to the organizational socialization theory and provides practical implications for managing female employees in high-pressure environments.https://www.frontiersin.org/articles/10.3389/fpsyg.2025.1472977/fullcoworker supportwork–family conflictjob satisfactionturnover intentionfemale employeeresorts |
| spellingShingle | Yang Bai Jinquan Zhou Coworker support, work–family conflict, job satisfaction, and turnover intention: female employees in post-organizational socialization Frontiers in Psychology coworker support work–family conflict job satisfaction turnover intention female employee resorts |
| title | Coworker support, work–family conflict, job satisfaction, and turnover intention: female employees in post-organizational socialization |
| title_full | Coworker support, work–family conflict, job satisfaction, and turnover intention: female employees in post-organizational socialization |
| title_fullStr | Coworker support, work–family conflict, job satisfaction, and turnover intention: female employees in post-organizational socialization |
| title_full_unstemmed | Coworker support, work–family conflict, job satisfaction, and turnover intention: female employees in post-organizational socialization |
| title_short | Coworker support, work–family conflict, job satisfaction, and turnover intention: female employees in post-organizational socialization |
| title_sort | coworker support work family conflict job satisfaction and turnover intention female employees in post organizational socialization |
| topic | coworker support work–family conflict job satisfaction turnover intention female employee resorts |
| url | https://www.frontiersin.org/articles/10.3389/fpsyg.2025.1472977/full |
| work_keys_str_mv | AT yangbai coworkersupportworkfamilyconflictjobsatisfactionandturnoverintentionfemaleemployeesinpostorganizationalsocialization AT jinquanzhou coworkersupportworkfamilyconflictjobsatisfactionandturnoverintentionfemaleemployeesinpostorganizationalsocialization |