Treating Vulnerable Consumers ‘Fairly’ When They Make a Complaint About Banking or Finance in Australia
The Australian Financial Services Reform Act 2001 (Cth) requires that licenced banking and financial services providers establish internal dispute resolution (‘IDR’) systems complying with requirements promulgated by the Australian Securities and Investments Commission (‘ASIC’). In addition, licence...
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Main Authors: | Tania Sourdin, Mirella Atherton |
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Format: | Article |
Language: | English |
Published: |
Bond University
2020-01-01
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Series: | Bond Law Review |
Online Access: | https://doi.org/10.53300/001c.11636 |
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