Utilising an AI chatbot to support smart digital government for Society 5.0 in South Africa
Background: The use of artificial intelligence (AI) chatbot can be fundamental to supporting the establishment and maintenance of smart digital government for Society 5.0 across all national government departments in South Africa. In this way, the AI chatbot can ensure that government services are i...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
AOSIS
2025-06-01
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| Series: | South African Journal of Information Management |
| Subjects: | |
| Online Access: | https://sajim.co.za/index.php/sajim/article/view/1983 |
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