Critical Factors Affecting Trust in the Wine Supply Chain in Greece: A Grey DEMATEL Approach

<i>Background</i>: Although trust is a well-studied topic in supply chain management, the case of the wine supply chain has not been adequately investigated. <i>Methods</i>: A hybrid approach combining qualitative and quantitative data analysis was adopted. The research was d...

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Main Authors: Eleni-Efthymia Psychogiou, Giannis T. Tsoulfas
Format: Article
Language:English
Published: MDPI AG 2024-02-01
Series:Logistics
Subjects:
Online Access:https://www.mdpi.com/2305-6290/8/1/24
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author Eleni-Efthymia Psychogiou
Giannis T. Tsoulfas
author_facet Eleni-Efthymia Psychogiou
Giannis T. Tsoulfas
author_sort Eleni-Efthymia Psychogiou
collection DOAJ
description <i>Background</i>: Although trust is a well-studied topic in supply chain management, the case of the wine supply chain has not been adequately investigated. <i>Methods</i>: A hybrid approach combining qualitative and quantitative data analysis was adopted. The research was divided into two phases: (i) identification of critical factors based on the literature, and (ii) analysis of eight experts’ insights on those factors by employing the grey DEMATEL approach. <i>Results</i>: Fourteen factors that affect trust in the wine supply chain were identified based on the academic literature. From the analysis of the experts’ views, with the use of the grey DEMATEL approach, the factors were classified into two groups. The first group (nine factors) concerns the factors that affect the rest and the second group (five factors) concerns those which are affected by the former factors. <i>Conclusions</i>: The study of trust in the supply chain can be further improved by monitoring the trends in the sector and by engaging a wider audience of stakeholders. This approach can be applied to various regions in order to examine whether the situation is different from country to country. Stakeholders will have the necessary information to support their decisions and prioritize their objectives, aiming at improving the whole supply chain.
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spelling doaj-art-6736e796646840289a93c6b51b34dbfe2025-08-02T09:55:12ZengMDPI AGLogistics2305-62902024-02-01812410.3390/logistics8010024Critical Factors Affecting Trust in the Wine Supply Chain in Greece: A Grey DEMATEL ApproachEleni-Efthymia Psychogiou0Giannis T. Tsoulfas1MBA Food & Agribusiness Programme, Agricultural University of Athens, Iera Odos 75, 11855 Athens, GreeceLaboratory of Organizational Innovation & Management Systems (ORIMAS), Department of Agribusiness & Supply Chain Management, Agricultural University of Athens, 32200 Thiva, Greece<i>Background</i>: Although trust is a well-studied topic in supply chain management, the case of the wine supply chain has not been adequately investigated. <i>Methods</i>: A hybrid approach combining qualitative and quantitative data analysis was adopted. The research was divided into two phases: (i) identification of critical factors based on the literature, and (ii) analysis of eight experts’ insights on those factors by employing the grey DEMATEL approach. <i>Results</i>: Fourteen factors that affect trust in the wine supply chain were identified based on the academic literature. From the analysis of the experts’ views, with the use of the grey DEMATEL approach, the factors were classified into two groups. The first group (nine factors) concerns the factors that affect the rest and the second group (five factors) concerns those which are affected by the former factors. <i>Conclusions</i>: The study of trust in the supply chain can be further improved by monitoring the trends in the sector and by engaging a wider audience of stakeholders. This approach can be applied to various regions in order to examine whether the situation is different from country to country. Stakeholders will have the necessary information to support their decisions and prioritize their objectives, aiming at improving the whole supply chain.https://www.mdpi.com/2305-6290/8/1/24wine supply chaintrustgrey DEMATELGreece
spellingShingle Eleni-Efthymia Psychogiou
Giannis T. Tsoulfas
Critical Factors Affecting Trust in the Wine Supply Chain in Greece: A Grey DEMATEL Approach
Logistics
wine supply chain
trust
grey DEMATEL
Greece
title Critical Factors Affecting Trust in the Wine Supply Chain in Greece: A Grey DEMATEL Approach
title_full Critical Factors Affecting Trust in the Wine Supply Chain in Greece: A Grey DEMATEL Approach
title_fullStr Critical Factors Affecting Trust in the Wine Supply Chain in Greece: A Grey DEMATEL Approach
title_full_unstemmed Critical Factors Affecting Trust in the Wine Supply Chain in Greece: A Grey DEMATEL Approach
title_short Critical Factors Affecting Trust in the Wine Supply Chain in Greece: A Grey DEMATEL Approach
title_sort critical factors affecting trust in the wine supply chain in greece a grey dematel approach
topic wine supply chain
trust
grey DEMATEL
Greece
url https://www.mdpi.com/2305-6290/8/1/24
work_keys_str_mv AT eleniefthymiapsychogiou criticalfactorsaffectingtrustinthewinesupplychainingreeceagreydematelapproach
AT giannisttsoulfas criticalfactorsaffectingtrustinthewinesupplychainingreeceagreydematelapproach