Generative AI risks and resilience: How users adapt to hallucination and privacy challenges

Purpose: This study examines two central risks affecting continued use of generative AI (GenAI)—AI hallucinations and privacy concerns—and explores how protective behaviors serve as adaptive mechanisms to mitigate these risks. Design/methodology/approach: Drawing on Protection Motivation Theory, the...

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Bibliographic Details
Main Authors: Chunsik Lee, Junga Kim, Joon Soo Lim, Donghee Shin
Format: Article
Language:English
Published: Elsevier 2025-09-01
Series:Telematics and Informatics Reports
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2772503025000362
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