THE EFFECT OF PATIENT SATISFACTION AND TRUST ON THE INTEREST OF PATIENT REVISITS MEDIATED BY WORD OF MOUTH INTENTION AT THE MOM & BABY CLINIC MANGO BIG BRANCH

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THE EFFECT OF PATIENT SATISFACTION AND TRUST ON THE INTEREST OF PATIENT REVISITS MEDIATED BY WORD OF MOUTH INTENTION AT THE MOM & BABY CLINIC MANGO BIG BRANCH

This study analyzed the influence of patient satisfaction and trust on the interest in revisit by mediating word of mouth intention at the Mom & Baby Clinic in the Mangga Besar branch. The stagnation in the number of patient visits during 2023-2024, which only increased from 6,329 to 6,336 visi...

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Bibliographic Details
Main Authors:	Mediana Sutopo Liedapraja, Hery Winoto Tj
Format:	Article
Language:	English
Published:	Universitas KH Abdul Chalim, Prodi Ekonomi Syariah 2025-08-01
Series:	Indonesian Interdisciplinary Journal of Sharia Economics
Subjects:	Patient Trust, Word Of Mouth, Interest in Revisit
Online Access:	https://e-journal.uac.ac.id/index.php/iijse/article/view/7029
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