Improving the System for Evaluating the Efficiency and Performance of Civil Servants

This article addresses the pressing issue of improving the system for evaluating the efficiency and performance of civil servants within the context of public administration development and enhancing the quality of public services. The aim of the study is to develop proposals for modernizing the exi...

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Main Authors: A. A. Bakulina, N. A. Zavalko, N. L. Krasyukova
Format: Article
Language:Russian
Published: Government of the Russian Federation, Financial University 2025-06-01
Series:Управленческие науки
Subjects:
Online Access:https://managementscience.fa.ru/jour/article/view/658
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author A. A. Bakulina
N. A. Zavalko
N. L. Krasyukova
author_facet A. A. Bakulina
N. A. Zavalko
N. L. Krasyukova
author_sort A. A. Bakulina
collection DOAJ
description This article addresses the pressing issue of improving the system for evaluating the efficiency and performance of civil servants within the context of public administration development and enhancing the quality of public services. The aim of the study is to develop proposals for modernizing the existing evaluation system for civil servants based on a fundamental analysis of theoretical approaches, domestic practices, and international experience. The work presents a comprehensive analysis of both the key categories and approaches used in this field, as well as the current regulatory and legal framework. The current state of Russia’s civil servant evaluation system is examined, revealing key issues such as procedural formalism, subjectivity, weak connection with HR processes, insufficient evaluator competence, and underdeveloped information and analytical systems. Advanced international practices in civil servant evaluation are reviewed, including those in the United States, the United Kingdom, Germany, France, and Canada. The article proposes main directions for improvement: the implementation of results-based management using key performance indicators (KPIs); the development of a competency-based approach; digitalization of evaluation procedures; and strengthening the link between evaluation outcomes and motivation mechanisms. The study’s methodology is grounded in scientific methods such as analysis and synthesis. The results can be used in the modernization of the civil servant evaluation system, as well as in the development of legal and methodological documents in this field.
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publishDate 2025-06-01
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series Управленческие науки
spelling doaj-art-49df7a9833b44370a9d7d42db4b901b32025-08-04T10:23:42ZrusGovernment of the Russian Federation, Financial UniversityУправленческие науки2304-022X2618-99412025-06-01152193610.26794/2304-022X-2025-15-2-19-36393Improving the System for Evaluating the Efficiency and Performance of Civil ServantsA. A. Bakulina0N. A. Zavalko1N. L. Krasyukova2Financial University under the Government of the Russian FederationFinancial University under the Government of the Russian FederationFinancial University under the Government of the Russian FederationThis article addresses the pressing issue of improving the system for evaluating the efficiency and performance of civil servants within the context of public administration development and enhancing the quality of public services. The aim of the study is to develop proposals for modernizing the existing evaluation system for civil servants based on a fundamental analysis of theoretical approaches, domestic practices, and international experience. The work presents a comprehensive analysis of both the key categories and approaches used in this field, as well as the current regulatory and legal framework. The current state of Russia’s civil servant evaluation system is examined, revealing key issues such as procedural formalism, subjectivity, weak connection with HR processes, insufficient evaluator competence, and underdeveloped information and analytical systems. Advanced international practices in civil servant evaluation are reviewed, including those in the United States, the United Kingdom, Germany, France, and Canada. The article proposes main directions for improvement: the implementation of results-based management using key performance indicators (KPIs); the development of a competency-based approach; digitalization of evaluation procedures; and strengthening the link between evaluation outcomes and motivation mechanisms. The study’s methodology is grounded in scientific methods such as analysis and synthesis. The results can be used in the modernization of the civil servant evaluation system, as well as in the development of legal and methodological documents in this field.https://managementscience.fa.ru/jour/article/view/658civil serviceperformance evaluationefficiencycompetency-based approachresults-based managementdigitalizationmotivation of civil servantsinternational experience
spellingShingle A. A. Bakulina
N. A. Zavalko
N. L. Krasyukova
Improving the System for Evaluating the Efficiency and Performance of Civil Servants
Управленческие науки
civil service
performance evaluation
efficiency
competency-based approach
results-based management
digitalization
motivation of civil servants
international experience
title Improving the System for Evaluating the Efficiency and Performance of Civil Servants
title_full Improving the System for Evaluating the Efficiency and Performance of Civil Servants
title_fullStr Improving the System for Evaluating the Efficiency and Performance of Civil Servants
title_full_unstemmed Improving the System for Evaluating the Efficiency and Performance of Civil Servants
title_short Improving the System for Evaluating the Efficiency and Performance of Civil Servants
title_sort improving the system for evaluating the efficiency and performance of civil servants
topic civil service
performance evaluation
efficiency
competency-based approach
results-based management
digitalization
motivation of civil servants
international experience
url https://managementscience.fa.ru/jour/article/view/658
work_keys_str_mv AT aabakulina improvingthesystemforevaluatingtheefficiencyandperformanceofcivilservants
AT nazavalko improvingthesystemforevaluatingtheefficiencyandperformanceofcivilservants
AT nlkrasyukova improvingthesystemforevaluatingtheefficiencyandperformanceofcivilservants